Best Value Bayside

Bayside City Council continuously reviews and assesses all services with the goal of improving their quality and affordability, and ensuring they are meeting the needs of the Bayside community.

Council has adopted a five year program of Best Value Service Reviews in accordance with the requirements of section 208 of the Local Government Act 1989. Each of these reviews takes account of the Best Value principles outlined as follows:

1. The need for services to deliver against agreed quality and cost standards;

2. Services being responsive to changing community needs;

3. Accessibility of services to those who need them;

4. Continuous improvement in the delivery of services;

5. Community consultation on services and activities; and

6. Regular annual reporting to the community on Council's performance.

Each financial year, Council publishes a Best Value report which provides an overview of Council's Best Value program and the status of all reviews.  In addition, Council produces final reports for each completed review which provide extensive detail about that particular process.  The complete list of reviews appears below.

• Family and Children's Services
• Waste Management
• Corporate and Strategic Planning
• Aged and Disability Services
• Youth Services
• Information Technology
• Library Services
• Urban Strategy and Culture
• Finance
• Regulatory Services
• Economic Development
• Environmental Sustainability
• Communications
• Customer Relations
• Planning, Building and Investigations
• Governance
• Environmental Health
• Human Resources
• Infrastructure Services
• Building and Property Management
• Open Space and Leisure

Should you have any queries about Council's Best Value process, please contact Council's Organisation Development Department on 9599 4444.