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Youth useful links

Don't know where to start?

The Youth Directory is a comprehensive guide to the options available to Young People, Parents/Carers and Services & Education Providers.


The following websites offer tools and resources to help deal with bullying (including cyber bulling).

Bounce Back
The focus of our work is Wellbeing. Wellbeing is a positive and sustainable condition that enables individuals, groups, communities and organisations to cope, thrive and succeed.

Bullying in schools and what to do about it
This site began as an attempt to raise awareness about bullying in schools and inform people about the research that was being done in the area. The site was also intended, and still is, to help schools, children and parents in practical ways to overcome the serious problem of bullying.

Bullying No Way
Bullying No Way is created by Australia’s educational communities, working together to create learning environments where every student and school community member is safe, supported, respected, valued – and free from bullying, violence, harassment and discrimination.

Department of Education and Early Childhood Development
The Department of Education and Early Childhood Development is committed to providing safe, secure and stimulating environments for all students, and provides a range of an anti-bullying policies and strategies for schools to deliver on this commitment.

Friendly Schools and Families
The Friendly Schools & Families Program provides individual, group, family and school community level actions to address and prevent bullying in its social context. The Program assists with the design, development, implementation, dissemination and evaluation of a social skill building and comprehensive anti-bullying program.

Kids Helpline
Young people who are bullied need help to know that there are people who care about them. They need to be believed, to know that adults won't over react and they need to be able to talk about what is happening.

National Centre Against Bullying
The mission of the National Centre Against Bullying (NCAB) is, through research, knowledge dissemination and advocacy, to create schools and other environments that are strong, connected and caring, and to reduce bullying and minimise its harm on young people.

The Better Buddies Program
The Alannah and Madeline Foundation’s key prevention program is the Better Buddies Framework, an initiative designed to create friendly and caring primary school communities where bullying is reduced.

You can do it! Education
Australia’s leading school-home collaborative program for promoting student achievement and social –emotional well-being. The following websites and contact numbers aim to offer counselling support.

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See Bayside City Council's Youth Services Counselling and Support page

Bentleigh Bayside Community Health Service

Bentleigh Bayside Community Health Service is not for profit Community Health Service that receives funding from Federal, State and Local Government. They provide a comprehensive range of primary health and community support services, and work in partnership with other community agencies. Their health workers are committed to providing quality health care to the local community.

Central Bayside Community Health Services

Central Bayside Community Health Services offers a range of alcohol and other drugs programs from a number of venues. The aim of the team is to reduce the harm to the individual, their families and the community caused by alcohol and drug use. The AOD team provides a non-judgemental, confidential, accessible service to the communities of Bayside, Kingston and Glen Eira.

Counselling online
Counselling Online is a service where you can communicate with a professional counsellor about an alcohol or drug related concern, using text-interaction. This service is for anyone seeking help about their own drug use or the drug use of a family member, relative or friend. The service is free and available 24-hours a day, 7-days a week, across Australia.

Gay and Lesbian Switchboard
Gay and Lesbian Switchboard (Victoria) Incorporated is a volunteer organisation which provides a telephone counselling, referral and information service. Switchboard's service is free, anonymous, and confidential. The phones are staffed by trained volunteer counsellors who are themselves gay, lesbian, bisexual, or transgender.

Headspace: Southern Melbourne
Headspace has been set up to help young people aged 12-25 and their families to deal with different health problems. You can access help from experts in a range of areas. If you are feeling unwell, depressed or anxious you can see a doctor/counsellor. They can also give you advice about education, finding work or accommodation, or other issues in your life.

Kids Helpline
Ph: 1800 551 800
Kid’s Help Line is Australia’s only free, confidential and anonymous, telephone and online counselling service specifically for young people aged between five and 25.

Kingston Youth Services
Kingston Youth Services work with young people (aged 12-25), as well as their families and partners. Information, programs and counselling support is available on a range of issues. They also develop, promote and run events, gigs and a local youth mag in conjunction with young people.

13 11 14
Lifeline offers 24 hour telephone counselling.

Mensline Australia
1300 78 99 78
Mensline Australia is a dedicated service for men with relationship and family concerns operating 24 hours, 7 days.

13 22 89
Parentline provides a statewide telephone counselling service to parents and carers of children aged from birth to eighteen years.

Taskforce was established in 1973 by a group of (volunteer) community members who were concerned about young people affected by drug use and who were disadvantaged because of unemployment and related problems. They set an organisation mission to break the cycle of addiction and unemployment. Taskforce is committed to offering non-judgemental and non-threatening help to our clients, many of whom have nowhere else to turn. Taskforce provide personal support, counselling, support groups, outreach, as well as training and job preparation programmes.

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Disability support

The following websites offer tools and resources for disability assistance.

Able Australia
The Deafblind Association has grown and changed to meet the community’s needs, and now, more than ever, we want to offer help and hope to people with deafblindness and multiple disabilities, to their families, friends and carers.

Action for community living
Action for community living is a federally funded organisation advocating empowerment, independence and life in the community for people with disabilities.

Accessibility's mission is to be the preferred online source of information and products to enable people in the community to achieve optimum function, health and wellbeing.

Association for children with a disability
They are an information, support and advocacy organisation for children with a disability and their families, in Victoria, Australia.

Autism help
Autismhelp is an initiative of Gateways Support Services. The site aims to increase awareness of ASD, and provide practical strategies and resources to benefit preschool, primary, and secondary teachers, childcare workers, integration aides, health professionals and more.

Amaze (Australia) is the first place to call for information and advice for anyone interested in finding out more about Autism Spectrum Disorders, especially if you live in Victoria, Australia.

Carers Victoria is the state-wide voice for family carers, representing and providing support to carers in the community.

In communities across Victoria, people with and without disabilities are working to break down barriers. They are doing this in many ways, including making buildings more accessible and leading the way in providing opportunities for people with disabilities to gain meaningful employment, participate in sport, recreation or the arts.

Scope is a not-for-profit organisation providing disability services throughout Victoria to thousands of children and adults with physical and multiple disabilities. Scope is committed to overcoming the personal, structural and attitudinal barriers that prevent those with disability from participating in community life and works to make our community more inclusive, more accessible and more welcoming.

Support services
Interchange Victoria is a community based, not for profit organisation that provides support to families who have a child with a disability. Interchange provides respite and social support through a range of programs and services with the help of carefully selected volunteers.

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Drugs and alcohol

The following websites offer useful drug and alcohol tools and resources.

Australian Drug Foundation (ADF)
The Australian Drug Foundation provides effective drug prevention for everyone. For over 45 years, the ADF has been making a difference. As a non-government, not for profit organisation, the ADF knows its community and knows how to help.

Central Bayside Community Health Services
Central Bayside Community Health Services offers a range of alcohol and other drugs programs from a number of venues. The aim of the team is to reduce the harm to the individual, their families and the community caused by alcohol and drug use. The AOD team provides a non-judgemental, confidential, accessible service to the communities of Bayside, Kingston and Glen Eira.

Family Drug Help
Ph: 1300 660 068
Family Drug Help (FDH) is a new and innovative service designed specifically to address the support and information needs of parents, other family members and significant others of someone with problematic alcohol or other drug use. People with personal experience of the effects of alcohol or other drug use within their family or friendship group are involved at all levels of the service.

Family Drug Support Help Line
Ph: 1300 368 186 (24 hour)
FDS is a caring, non-religious and non judgemental organisation. FDS is primarily made up of volunteers who have experienced firsthand the trauma and chaos of having family members with drug dependency. They have travelled the same road.

National Drugs campaign
You can find out the facts about drugs and you can also meet a stack of young people who are clear-headed and free of illegal drugs. They've also included a list of information and support services if you want to find out about drugs or if you or a friend are looking for help and support.

Turning Point
Turning Point strives to promote and maximise the health and wellbeing of individuals and communities living with and affected by alcohol and other drug-related harms. They aspire to be a world leading service delivery and research and development centre. In working toward their goals they will ensure the safest possible environment in relation to alcohol and other drug problems today and into the future.

Youth Substance Abuse Service
Ph: 1800 014 446 (24 hours)
The Youth Substance Abuse Service (YSAS) was established in 1997 in response to the need for accessible, effective and engaging alcohol and drug interventions for young people between the ages of 12-21 who are experiencing significant problems with their alcohol and/or drug use.

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Employment and education

The following websites offer employment and education related tools and resources.

Australian Job Search
JobSearch is Australia's largest free online jobs board. It is funded and operated by the Australian Government as a free service to assist job seekers into employment and connect employers with quality staff.

Bayside Glen Eira and Kingston, Local Learning and Employment Network (BGKLLEN)
The aim of this website is to provide information for members, community stakeholders and young people about the BGK LLEN, its partnership ventures, research and projects. The website is also a source of information about pathways and opportunities in the Bayside, Glen Eira and Kingston local government areas for young people 15-19 years of age.

Job Guide
The Job Guide provides an in-depth look at a range of occupations, and their education and training pathways. It also gives useful information about how to work out what occupations suit you best, based on your interests and abilities.

Job Juice is run by the Department of Education, Employment and Workplace Relations (DEEWR) and helps young Australians who are looking for work and thinking about their future. It’s all about making the complex process of deciding on a career and finding a job a little easier.

The Victorian Certificate of Applied Learning (VCAL) is a hands-on option for students in Years 11 and 12. The VCAL gives you practical work-related experience, as well as literacy and numeracy skills and the opportunity to build personal skills that are important for life and work. Like the Victorian Certificate of Education (VCE), VCAL is an accredited secondary certificate.

Victorian Education Channel
This section of the website is just for students and children. In here there is a heap of useful information as well as great ideas, contacts and things to do. There are links where you can search for information to help you with your homework and projects, find out when the holidays are and what important dates you need to remember. There is also information about career paths to help you decide your future.

The Victorian Tertiary Admissions Centre (VTAC) is the central office that administers the application and offer process for places in tertiary courses at university, TAFE and independent tertiary colleges in Victoria (and a few outside Victoria).

Fair work Australia
Fair Work Australia is the national workplace relations tribunal. It is an independent body with power to carry out a range of functions relating to:

  • the safety net of minimum wages and employment conditions
  • Enterprise bargaining
  • Industrial action
  • dispute resolution
  • termination of employment
  • other workplace matters

Youth Allowance and Newstart
This brochure provides detailed information about Youth Allowance, including who qualifies for this payment, the appropriate income and/or assets tests as well as what you need to do if your circumstances change.

Youth Central
Youth Central is the Victorian Government's web-based initiative for young people aged 12-25, filled to overflowing with great information and articles.

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Law and youth rights

The following websites provides tools and resources regarding the law for youth.

Child Protection
Meeting the needs of children and making sure they are safe in the family is a shared responsibility between individuals, the family, the community and the government. When adults caring for children do not follow through with their responsibilities, are abusive or exploit their positions of power, then it is the child protection system that becomes responsible for taking action.

Family Court of Australia
My parents are splitting up – information and links to assist children whose parents are separating or divorcing.

The National Children’s and Youth Law Centre own this site. It is an independent, non-profit organisation working for children.

Legal Aid
Victoria Legal Aid helps people with their legal problems. They focus on helping and protecting the rights of socially and economically disadvantaged Victorians. They can help in areas of criminal law, family law and some civil law matters.

Youth Central
Youth Central is the Victorian Government's web-based initiative for young people aged 12-25, filled to overflowing with great information and articles.

Youth Law
Youth Law is the first specialist young people’s community legal centre in Victoria. We provide free and confidential legal advice to young people up to the age of 25.

Youth Law Information Sheets are also available.

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Mental health and depression

The following websites and contact numbers aim to offer assistance with mental health and depression.

Beyond Blue youth website 
Beyond Blue’s all about getting the message out there that it’s okay to talk about depression, and to encourage young people and their family and friends to get help when it’s needed.

Black Dog institute
One in five children and adolescents is affected by mental health problems and disorders. Those aged 18-24 have the highest prevalence of mental disorders of any age group. The Black Dog Institute is an educational, research, clinical and community-oriented facility offering specialist expertise in mood disorders - a range of disorders that include depression and Bipolar Disorder

Children of Parents with a mental illness
Provides information relevant to children and young people where a parent has a mental illness.

Counselling online
CounsellingOnline is a service where you can communicate with a professional counsellor about an alcohol or drug related concern, using text-interaction. This service is free for anyone seeking help with their own drug use or the drug use of a family member, relative or friend. Counselling Online is available 24 hours a day, seven days a week, across Australia.

Headspace has been set up to help young people aged 12-25 and their families to deal with different health problems. You can access help from experts in a range of areas. If you are feeling unwell, depressed or anxious you can see a doctor/counsellor. Headspace can also give you advice about education, finding work or accommodation, or other issues in your life.

eheadspace 1800 650 890
eheadspace is a confidential, free, anonymous, secure space where you can chat, email or speak with a qualified youth mental health professional if you are aged between 12 and 25.

Kids helpline  1800 551 800 
Kids Help Line is Australia’s only free, confidential and anonymous, telephone and online counselling service specifically for young people aged between five and 25.

Lantern 9093 5977
Lantern is now a service of Mind Australia. Lantern offers a wide range of services and support to the community, including:

  • One-on-one outreach support
  • Day activity programs
  • Pre-accredited training programs (Lantern Training)
  • Talking Realities
  • Family support, including Carer groups and a carer support program
  • Wellbeing and health promotion programs

Lifeline 13 11 14 
Lifeline’s 13 11 14 service is staffed by trained volunteer telephone counsellors who are ready to take calls 24-hour a day, any day of the week from anywhere in Australia. These volunteers operate from Lifeline Centres in every State and Territory around Australia. Lifeline answers around 450,000 calls per year from people needing emotional support.

Mind Australia 9455 7900
Mind supports people with mental illness, who often have a range of complex issues, to help them live well in the community. They also work with families and carers.

MoodGYM is an interactive web program which is designed to prevent depression in young people. Log onto the website and go through training exercises designed to improve your understanding of moods and the way you cope.

Provides young people with the information, help, support, advice and connection they need to manage any mental health issues.

SANE Australia – 1800 187 263 
SANE Australia is a national charity working for a better life for people affected by mental illness through campaigns. SANE campaigns for improved services for, and attitudes towards, people affected by mental illness.

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Physical health

The following websites offer tools and resources for information in physical health.

Better health channel
The Better Health Channel website was founded in 1999 by the Victorian Department of Human Services, Australia as a consumer health information website for the Victorian community.  

Department of Health Victoria
Promoting healthy lifestyles and improving the environments in which people live and work.

Health insite
Health Insite is an Australian Government initiative, funded by the Department of Health and Ageing. It aims to improve the health of Australians by providing easy access to quality information about human health.

Kids Health info for parents
Kids Health Info (KHI) is the Royal Children's Hospital website for medical information written for parents (and later for children too). Hopefully, fact sheets help you to better understand or care for your child with a health problem.

Nutrition Australia
Nutrition Australia is a non-government, non-profit, community based organisation that aims to provide scientifically based nutrition information to encourage all Australians to achieve optimal health through food variety and physical activity.

Somazone is an Australian website that was developed by young people for young people. It provides fast, free, anonymous access to quality assured information. Somazone aims to empower young people to address their physical, emotional and social health needs in a way that is relevant, non-judgmental and anonymous.

Youth Central
This section takes a look at health issues to do with everything from how you feel about yourself to drugs, smoking and alcohol to eating well and getting fit to up-front, common sense information about mental health, family problems, peer pressure and bullying.

Youth Dental Program
Find out more information about eligibility for this program which is coordinated by Monash Health Oral Health Services.

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The following websites aim to offer mentoring advice.

Plan-it Youth
This site was established by the Dusseldorp Skills Forum and is designed to assist in the development of a Plan-it Youth program in your region by offering materials and feedback from various Plan-it Youth programs currently in operation.

Victorian Youth Mentoring Alliance
The VYMA is an incorporated, non-government, representative organisation of youth mentoring programs in Victoria. Our members represent the entire spread of youth mentoring programs operating in Victoria, including community-based programs, school-based programs, and cultural and faith based programs.

Youth mentoring network
The Youth Mentoring Network aims to work with interested youth mentoring organisations and practitioners to foster the growth and development of high quality mentoring programs for young people in Australia by providing a national base of collaboration, support, guidance and expertise.

YWCA Mentoring
YWCA has over 30 years experience delivering life-changing mentoring programs and has successfully assisted over 4000 vulnerable young people by matching them with a special friend and mentor.



The following websites aim to offer financial advice.

Youth Central
Money affects our lives in different ways. Whether you've got it, want it, or need it, the pages in this section will help you make some informed decisions about how you manage, save and spend your hard earned cash.

Money tips for young people

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Parents and family support

The following websites aim to offer parent and family support.

Anglicare Victoria
Anglicare Victoria supports children, young people and families through practical care that makes a lasting difference.

Child and Youth health 
Children, Youth and Women's Health Service (CYWHS) promotes the health, well-being and development of children, young people and families across South Australia.

Child Protection and Family Services
Child Protection services are responsible for protecting young people and children from abuse and violence, and for investigating reports of abuse.

Department of Human Services
Department of Human Services (DHS) is committed to enhancing and protecting the health and well being of all Victorians, emphasising vulnerable groups and those most in need.

Department of Social Services
DSS is responsible for social policies and support affecting Australian society and the living standards of Australian families.

Family Assistance
The Family Assistance Office has been set up by the Australian Government to give Australian families better access to government services. Instead of going to different agencies to get family assistance, families are able to get all their payments from just one place - the Family Assistance Office. Family Assistance Offices have been set up in Medicare Australia offices, Centrelink Customer Service Centres and Australian Taxation Office shopfronts across the country, offering a range of payments to support families with their work and family responsibilities.

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The following websites aim to offer relationship advice and support

Bursting the bubble
This website helps you to work out what's okay in a family and what's not. It tells you what you can do if someone in your family is hurting or abusing you or another member of your family.

Families Australia
Families Australia is funded through the Department of Family and Community Services (FaCS), and is the first national non-government peak body specifically concerned with family-related issues.

Family separation – A guide for teens
Around 11000 teenagers experience family separation in Australia each year. This website is just for you. They recognise separation can be a challenge for teenagers. So they have worked with a range of people to make this website as helpful and useful as possible.

Reach out - friends and relationships
Maintaining good relationships, whether they be with your boyfriend/girlfriend or friend, requires work. The fact sheets below on resolving an argument, peer pressure and safe body language may be of help in managing your friendships better.

Relationships with parents
Information from the Youth Health website.

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Sexual health and family planning

The following websites offer information regarding sexual health.

Better Health Channel – teenagers sexual behaviour
Unsafe sex practices and unwanted pregnancy are significant health issues for Australian teenagers. The bulk of the information in this article was taken from the results of the third National Survey of Australian Secondary Students, HIV/AIDS and Sexual Health, carried out by the Australian Research Centre in Sex, Health and Society and funded by the Commonwealth Department of Health and Ageing.

Family Planning Victoria  - For Young People
FPV has youth services at the Action Centre, Box Hill and across Victoria. Services provided at FPV's Action Centre include Education, Counselling, Contraception advice and more.

Sexual health involves many things, including: knowing about your body and how it works; understanding the physical, social and emotional changes that come with puberty, pregnancy and ageing; keeping yourself and others safe; and finding information and support when things go wrong, such as an unplanned pregnancy or sexually transmitted infection.

Reach Out – sexual health
If you are sexually active, it is important to have regular visits to a health practitioner to have sexual health checks, and to discuss reproductive and sexual health issues.

Royal Children’s Hospital Centre for Adolescent Health
Young People's Health Service wants to improve the health of young people who are between 12-22 years and are experiencing homelessness and includes young people in refuges and temporary accommodation.  The service is totally free and young people are encouraged to drop in during clinic hours. Nurses and doctors are available and provide treatment, information and referral as needed.

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Travel and transport

The following websites offer information on travel and transport.

Graduated Licensing System in Victoria 
Probationary drivers have more crashes than anyone else using the roads, and car crashes are the number one killer of young people. The Graduated Licensing System (GLS) has been designed to ensure that new drivers move through their learner permit and the P1 and P2 probationary license stage to earn their full driver licence without being exposed to high risk driving situations before they are ready.

Arrive Alive
Arrive Alive is the Victorian Government’s new 10 year road safety strategy. It’s designed to keep Victoria at the forefront of Australian and international efforts to reduce road trauma, to deliver further major improvements to our road transport system, and to improve safety for all Victorian road users.

Public Transport Victoria Melbourne
For the latest train, tram, and bus information and timetables, please contact Metlink.

RACV road safety information.

Travel Victoria
Travel Victoria – driving information

Vicroads - Getting your Ls and Vicroads - Getting your Ps

Page last updated: 22 Sep 2015