Blocked drain pipes

To report a blocked drain in need of repair, submit an online service request or contact Council on 9599 4444.

Repairs will be prioritised as follows:

Priority Issue type Service standard

High Drainage pipe blocked and causing flooding to property or roadway and hazardous to travelling public. Immediate action required to make area safe. 24 hours or next working day

Medium Where drainage pipe is holding water but not causing damage to property or hazardous to public. 7 working days

Low All other requests for cleaning of drainage pipes that are believed to be blocked due to water subsiding are to be actioned. Actioned within 30 business days

Note: House storm water pipes are the responsibility of the property owner, from the down pipe to Council's drainage pipe or kerb and channel.

Bayside City Council carries out an annual cyclic program for high pressure jetting, root cutting and cleaning of drainage pipelines.Every line is required to be visited at least once in a three-year period. Certain areas in Beaumaris and Brighton have been identified as requiring visiting on a more regular basis due to capacity problems.

01-May-2009