Blocked Drain Pipes

Bayside City Council carries out an annual cyclic program for high pressure jetting, root cutting and cleaning of drainage pipelines. Every line is required to be visited at least once in a three-year period.

Certain areas in Beaumaris and Brighton have been identified as requiring visiting on a more regular basis due to capacity problems.

Service Standard - Request for Works

1. 24 hours or next working day (high priority): Drainage pipe blocked and causing flooding to property or roadway and hazardous to travelling public. Immediate action required to make safe.

2. 7 working days: Where drainage pipe is holding water but not causing damage to property or hazardous to public.

3. All other requests for cleaning of drainage pipes that are believed to be blocked due to water subsiding are to be actioned within 30 working days.

House storm water pipes are the responsibility of the property owner, from the down pipe to Council's drainage pipe or kerb and channel.

All requests are to be made to Council's Infrastructure Department on 9599 4444.