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Book a hard waste collection

Who can book a collection?

We provide 2 hard waste collections for our residential customers each year. This service is not offered to schools, churches, businesses, commercial or not-for-profit organisations.

Before booking a collection

  1. Review the hard waste rules and guidelines
  2. Consider more environmentally friendly ways of disposing of your hard waste
  3. Make sure your waste is on the nature strip the day you book

If your items are not on your nature strip before the collection happens, you will lose 1 of your 2 free bookings.

Items will be collected within 1–4 working days after booking.



There are a range of more sustainable ways to dispose of items suitable for resale or reuse.

While e-waste, metals, tyres, green waste, and mattresses are recovered and recycled, other items unfortunately go to landfill.

Give your items a second life

Full list of hard waste alternatives

Complete your hard waste booking

You can still use this form to book a hard waste collection for your other items.



Your items must be on your nature strip the day you book. We will collect you items within 1–4 working days after you make your booking.

You will lose one of your two free bookings if your items are not on your nature strip before the collection happens.

Make sure we can pick up your hard waste by reviewing the hard waste guidelines before preparing your collection.

Your Details
Your Address
Start typing and select from list, e.g. 1/123 Street Name, Suburb.
Your Contact Info
Will the hard waste be placed on the street specified in your address?


Please indicate all the types of items for collection





My hard waste collection complies with the guidelines
By confirming, you agree that your hard waste booking complies with the guidelines. All non-conforming hard waste bookings will not be collected.