Book a hard waste collection

Who can book a collection?

We provide 2 hard waste collections for our residential customers each year. This service is not offered to school, church, business, commercial or not-for-profit organisations.

Before booking a collection

Review the hard waste rules and guidelines
Make sure your waste is on the nature strip the day you book

If your items are not on your nature strip before the collection happens, you will lose 1 of your 2 free bookings.

Items will be collected within 1–4 working days after booking.

Hard waste Festive break

Hard waste bookings will close Monday, 16 December at 5pm and will reopen online 5pm Friday 3 January 2020, with phone bookings reopening on Monday 5 January.

Is your hard waste on your nature strip? *

Yes

Your items must be on your nature strip the day you book. We will collect you items within 1–4 working days after you make your booking.

You will lose one of your two free bookings if your items are not on your nature strip before the collection happens.

Make sure we can pick up your hard waste by reviewing the hard waste guidelines before preparing your collection.

Your Details

Title

First Name

Last Name

Your Address

Address *

Start typing and select from list, e.g. 1/123 Street Name, Suburb.

Your Contact Info

Phone *

Email *

Will the hard waste be placed on the street specified in your address?

Pick-up From Your Street Address? *

Yes

No, If you wish to have items collected from adjoining street or laneway please enter the pick-up location:

Pick-up Location *

Please indicate all the types of items for collection

Pick one or more item types for collection *

Bundled branches (less than 150mm in diameter and 1.8 metres in length (securely tied in bundles of up to 300mm diameter)

Tin, scrap iron, spouting and other waste products (up to 2m in length). Sinks, wash basins and chinaware. Household furniture such as chairs and couches. Tools, equipment and mowers. Toys, old sporting goods and playground equipment (dismantled). Carpet and linoleum (must be rolled and tied, no longer than 2m, limited to 1 cubic metre). Timber (no more than 10 pieces, neatly tied and not exceeding 2m in length). Hot water services, household appliances and whitegoods (doors from fridges and freezers must be removed)

Mattresses and bases (limit 2 mattresses or 1 mattress and 1 base)

Televisions and computer monitors

Confirmation *

My hard waste items are on my nature strip and that my booking complies with the guidelines

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My hard waste collection complies with the guidelines

By confirming, you agree that your hard waste booking complies with the guidelines. All non-conforming hard waste bookings will not be collected.

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Hard waste Festive break

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Book a hard waste collection

Who can book a collection?

Before booking a collection

Hard waste Festive break

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