In line with Victorian State Government restrictions, our Customer Service Front Counter, Libraries and Gallery have reopened. Read our reopening update.
We provide 2 hard waste collections for our residential customers each year. This service is not offered to schools, churches, businesses, commercial or not-for-profit organisations.
If your items are not on your nature strip before the collection happens, you will lose 1 of your 2 free bookings.
Items will be collected within 1–4 working days after booking.
There are a range of more sustainable ways to dispose of items suitable for resale or reuse.
While e-waste, metals, tyres, green waste, and mattresses are recovered and recycled, other items unfortunately go to landfill.
Full list of hard waste alternatives
You can still use this form to book a hard waste collection for your other items.
Your items must be on your nature strip the day you book. We will collect you items within 1–4 working days after you make your booking.
You will lose one of your two free bookings if your items are not on your nature strip before the collection happens.Make sure we can pick up your hard waste by reviewing the hard waste guidelines before preparing your collection.