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Counselling and support

Free counselling and youth worker support is accessible to all young people (aged from 10 to 25 years) and their families who live, work, study or have significant ties in the Bayside municipality.

We provide an early intervention service that is voluntary and consent from young people must be granted before referrals can be accepted. Young people under the age of 14 years old require permission from their parent/legal guardian to engage in support.

Counselling sessions can be arranged for parents/guardians to discuss parenting and family issues without the young person present if necessary.

Sessions can take place:

  • Peterson Youth Centre (Highett), at schools or a safe place that suits the young person and/or their family and the worker.
  • At a time that suits you and the worker.

From time to time there may be a wait list; however, single sessions may be available to focus on immediate strategies to get through pressing issues.

The difference between counselling and youth work support


Our youth counsellors can provide short, medium and long-term counselling on a variety of issues including relationships, grief and loss, identity, self-esteem, family issues and more. They can also talk about issues such as feelings of depression and anxiety.

Youth worker support

Our youth workers can provide one-on-one support to young people about practical things like budgeting, life skills, study skills, time management, connections to community and more.

One-hour stress management workshop

We offer one-hour stress management workshops for young people to learn how to better manage stress and pressure in their lives. The one-on-one session identifies stress triggers, relaxation techniques and practical ways to create balance.

Make a referral


If you work at a school or community agency, or just know someone who could benefit from some support, please complete our refer a young person or student for support form.

Make a referral

By phone

You can call us on (03) 9599 4622 

Give your feedback

Give feedback on our counselling and youth worker support.

Other counselling and support services

If you are in a crisis situation or need immediate medical assistance contact your local Mental Health Services or Emergency Services on 000.

Connect Health and Community

(03) 9575 5333

Department of Health and Human Services

1300 650 172

Family Life

(03) 8599 5433

Family Mediation Centre

(03) 9556 5333

Headspace Elsternwick (Online chat available)

(03) 9526 1600 or 1800 650 890

South Eastern Centre Against Sexual Assault (SECASA)

(03) 9594 2289


(03) 9532 0811 (drug and alcohol service)

Kids Helpline

1800 55 1800


13 11 14