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Diversity planning and practice aims to improve access to HACC services by eligible people who are marginalised or disadvantaged and to improve the capacity of the service system to respond appropriately to their needs.

Diversity planning and practice is designed to contribute to an equitable, accessible, person-centred, responsive and high-quality HACC service system and ensures alignment to the Victorian Health Priorities:

  • Developing a system that is responsive to people's needs.
  • Improving every Victorian's health status and experiences.

HACC Diversity Adviser (HDA)

The HACC Diversity Advisor (HDA) role is designed to focus at a systemic, regional level on facilitating the implementation of diversity planning and practice.

HACC diversity planning and practice is underpinned by three core principles:

  1. A desire to achieve equitable access to HACC services by eligible people, regardless of their diversity or disadvantage.
  2. The belief that effective service planning acknowledges a community, group and/or individual's uniqueness and complexity of need, and is conducted in a manner that is respectful of each individual's characteristics, circumstances, preferences and goals and central to strategic planning and leadership.
  3. That diversity planning and practice is core business for all HACC-funded agencies in Victoria.

The HACC program has a focus on five special-needs groups that may experience particular difficulty in gaining access to HACC services. The groups are:

  • people from Aboriginal and Torres Strait Islander
  • people from culturally and linguistically diverse (CALD) backgrounds
  • people from gay, lesbian, bisexual, transgender and intersex communities (GLBTI)
  • people with dementia
  • people living in rural and remote areas
  • people experiencing financial disadvantage (including people who experience or are at risk of homelessness).

For further details and support please contact:

Katie Goodrope

Southern Metro Region HDA – Home and Community Care Diversity Adviser

Phone: (03) 9599 4774
Mobile: 0428 137 984
Email: kgoodrope [at] bayside.vic.gov.au (subject: Baysice%20City%20Council%20website%20-%20Enquire)