We are currently in the process of changing over red lids to the new green ones to signal the start of food and green waste collection.
If your red lid has not been changed, or you did not receive a caddy and compostable bags when your lid was changed, you can let us know via the form below.
This form can also be used to request a caddy and compost bags by tenants of multi-unit developments who use a council service and share a food and green waste bin.
If you are reporting a missed bin lid change then please fill out the form below and then put your red-lidded bin out on the nature strip.
Please allow 10 working days for us to make the switch and deliver your caddy and bags. Please note your caddy and bags may be delivered separately to your lid being changed over.