Book a hard waste collection

We provide a booking service for hard waste collections, which each property can use twice a year. To use this service, bookings need to be made on the same day that your hard waste or bundled branches are placed on your nature strip.

The on-demand hard waste booking service provides better flexibility and convenience, along with improved recycling rates. An on-demand service, rather than a yearly collection, also means less mess on our footpaths and streets caused by scavengers.

How to book a collection

  1. Check that your materials are eligible for collection.
  2. Place your materials on the nature strip the day you are going to book.
  3. Materials must be grouped and in neat piles on the nature strip in the following categories:
    • general hard waste (including scrap metal items)
    • mattress and mattress bases (two mattresses OR one mattress and base)
    • electronic waste (including televisions and computers)
    • bundled branches (Christmas pine trees included, but only in January)