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Maternal and Child Health appointment information

Under the current COVIDSafe Restrictions

Maternal Child Health Services will operate as follows:

  • Telephone/Telehealth appointments will be used to keep in touch with families.
  • Face to face appointments will be offered to continue essential care to newborns ( 0-8 weeks) or at-risk babies/children.
  • All families must wear a fitted face mask when attending a maternal child health centre or in their home when staff are conducting a home visit (this does not include children under 12 years of age).
  • Do not attend a face-to-face appointment if you or your child/children are experiencing cold/flu symptoms or have been exposed to a Tier 1 or 2 or a red zone exposure site as per the Victorian Government's website.  Please ring to reschedule your appointment or book a Telehealth consultation.

Bookings required

Appointments must be booked via 9599 4755 or your MCH nurse.

Drop-in sessions are available by appointment only.

If you have selected a telephone consultation, the MCH nurses will contact parents/carers via telephone at the scheduled time of their booking.

All group work will be provided online, including Sleep and Settling and the Food Talk.

We provide a free maternal and child health service to all families with children from birth to 6 years of age. Find out about when child development checks happen and how to view, change and attend your appointments or go to a drop-in session.

The service is staffed by registered nurses with general, midwifery and postgraduate maternal, child and family health qualifications.

Your hospital midwife will notify us of your baby's birth. A maternal and child health nurse will contact you by phone and offer you a home visit as part of the program. Other visits are then generally conducted at your local maternal and child health centre.

These include visits to check your child's development at 2 weeks, 4 weeks, 8 weeks, 4 months, 8 months, 12 months, 18 months, 2 years, and 3.5 years.

Your Child Health Record

Hospitals provide a free booklet to all new parents called a Child Health Record. You are advised to have this booklet with you when your child sees health professionals so they can update after the visit. You should also record all immunisations in it.

How to make appointments

Phone

You can make your next appointment with your maternal child health nurse or alternatively, call (03) 9599 4755 during business hours.

After hours service

The Maternal and Child Health Line is a 24-hour telephone service staffed by qualified maternal and child health nurses. It provides over-the-phone information, advice and referral to all families with young children. The service is provided by the Victoria State Government.

Phone

132 229