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How to get your COVID-19 proof of vaccination certificate

As Victorian businesses and services reopen, you will need to be able to provide proof of your COVID-19 vaccination.

Thursday 21 October 2021

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You can download your digital certificate from myGov in three steps if your Medicare online account is linked to your myGov account.

Your COVID-19 digital certificate can then be added to the Service Victoria app.

You can also print your COVID-19 digital certificate from MyGov.

If you don't have a smartphone or access to a computer, call Services Australia on 1800 653 809 and ask them to send your Immunisation History Statement to you. It can take up to 14 days to arrive in the post.

Your GP can also print your Immunisation History Statement for you.

For a step-by-step guide visit the Victorian Government Coronavirus website or the Australian Government Services Australia website.

A helping hand

If you, or an older person you know is struggling with any of this, our Bayside Libraries and Healthy Ageing Department will host information sessions via Zoom.

We will demonstrate how to create a MyGov account, link your Medicare account, download your certificate, link the certificate to Services Victoria, and even import the certificate into other apps such as Wallet on your phone.

The sessions are:

Wednesday 3 November, 10.30am-12pm

Monday 15 November, 10.30am-12pm

They will be presented by Stay in Touch, who provide technology classes and technical support to older Melbournians.

Book your spot via trybooking here

Alternatively, once our Library doors reopen on 5 November (or as soon as Victoria reaches 80 per cent of double-dose vaccinations), our friendly librarians are happy to support and help you to get it all set up, so pop in to a branch to see us.

Proof of vaccination if you don't have a smartphone

You can call Services Australia on 1800 653 809 and ask them to send your Immunisation History Statement to you. It can take up to 14 days to arrive in the post.

You can also print your COVID-19 digital certificate available on myGov at home.