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Request a small general waste wheelie bin

You can downsize your general waste bin from a 140L to an 80L and reduce the waste charge on your annual rate notice.

You can request a smaller bin at any time and receive a pro-rata credit on your next rates bill. These pro rata discounts apply for bins ordered after 22 June.

How much will the waste charge reduction be on my annual rate notice?

The annual waste rate charge saving will be $78.

How will this change be calculated?

You will receive a supplementary rate notice showing your adjusted waste charge. This will be calculated pro rata and backdated. Supplementary notices are issued every 3–4 months.

What do I need to do to get my bin exchanged?

Over the next 4 to 6 weeks we’ll be gradually replacing bins so please continue to use your current bin as you usually do. The only thing that we need you to do is to leave your bin out for an extra day each time you put it out for collection. This means that when we do come around to replace your bin we’ll be collecting your old bin.

When your new bin arrives it will have your street number on it (and be smaller) so you’ll know it’s yours.

Regardless of when your bin is delivered, you will still receive the discount on your rates.

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After each collection leave your bin out for an extra day. We will be replacing your bin within the next 4 to 6 weeks.

After each collection leave your bin out for an extra day. We will be replacing your bin within the next 4 to 6 weeks.