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Rates Financial Hardship Policy - Bayside City Council (Vic)

Council’s Financial Hardship policy provides a number of options for ratepayers who are in genuine financial hardship to help manage their rates liability. The options available to ratepayers include

  • Agreeing to a payment plan that meets your needs
  • The deferral of rates for 12 months with no penalty interest
  • Long term deferral of rates with rates and penalty interest payable upon the transfer of ownership of the property

     Rates Hardship Policy

If you wish to apply for the deferral of rates or you're experiencing financial difficulty in paying your rates, please complete the following form: 

Complete our Financial Hardship online application form

Alternatively, you can download and complete the following document:

Port Phillip Community Group is part of the Bayside-Peninsula Financial Counselling Service.
Our financial counsellors work with people who are experiencing difficulty managing their debt.

We look at your income and expenses and may advocate to creditors such as banks and utility companies to negotiate ways to make your bills more manageable.

We can also refer you to other services that can help you, such as support for you or your family, consumer rights and legal services, family violence, or housing and homelessness services.

The Financial Counselling is only accessible through calling the free and confidential service on 1300 015 500.

Leave your name and a contact number and a Financial Counsellor will get back to you within 24 hours.

Port Phillip Community Group

Bayside City Council (Vic) offer payment arrangements for ratepayers who have not been able to pay their rates in full by the due date.

Apply for a Rates Payment Arrangement here

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