Skip to main content

Contact us

Use this form to contact us about:

  • Asking a question
  • Requesting a service
  • Discussing an existing service request
  • Provide feedback or a compliment

Report an issue by using our new online form, or browse our range of services.

Before completing this form, take a look at our customer service commitments.

For urgent requests

Please call us on (03) 9599 4444.

Reference number
File upload

Allowed file upload: one file only
File must be less than 20 MB
Allowed file types: gif jpg jpeg png tif pdf doc docx
Total upload limit per form is 20 MB

Are you contacting us in relation to specific location?
Search for the address
Enter address manually
Please describe the location
Would you like to be contacted?
Your details
Would you like a confirmation email containing your reference number?

If you are anonymous, you will not receive:

An email confirmation showing your submitted information, communication or updates from us about this issue or reference number for this contact.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Other ways to contact us:

By phone

Phone (including after hours) (03) 9599 4444
Fax (03) 9598 4474


To help us manage your request most efficiently, please complete this form instead of emailing us.

Visiting us

Our Customer Service Counter at the Bayside Corporate Centre, 76 Royal Avenue, Sandringham, 3191, has reopened, Monday-Friday 8.30am-5pm.

All visitors over 18 years must show proof of being fully vaccinated. Find out more about accessing Council facilities.

Postal address

PO Box 27
Sandringham VIC 3191


65 486 719 651

Media enquiries

Visit our media centre