Your rates payment options
A range of payment options and payment methods are available to Bayside, Victorian ratepayers.
Annual rate notices are issued by mid August.
The current annual rate notice is for the period 1 July 2023 to 30 June 2024.
Payment options:
Payment option 1: Paying by instalments
The due dates are the same every year and are listed on your annual notice:
- 30 September
- 30 November
- 28 February
- 31 May
To pay by instalments you must make the first payment by 30 September.
If you miss the 30 September payment date, any payments received will be treated as a part payment only and the remaining amount will be due 15 February.
Reminder notices are sent to instalment payers only. It is important that you make the first payment by 30 September to receive any further instalment notices.
Instalment notices are issued 2 weeks prior to the due date.
Pay your next instalment online
Payment option 2: Annual payment 15 Feb
If you do not wish to pay via instalments, then the total payment will be due in full by 15 February as shown on your valuation and rate notice.
SMS reminder
If you choose to pay by 15 February then please be aware you will not receive another notice before the full amount is due. However, you can subscribe for a SMS reminder in February.
Option 3: Direct debit
You can set up a direct debit payment that allows your rates to be debited from your account on the due date. You must apply for this service by completing an application form (PDF, 681.22KB).
If you already have a direct debit agreement to pay your rates then your direct debit will continue until you notify us in writing that you wish to cancel the service.
Direct debit payment options available are:
- 9 direct debits deducted monthly from 1 October to 1 June
- 4 instalments (as noted on your rates notice) 30 September, 30 November, 28 February, 31 May
- 1 payment deducted on 15 February
Payment methods
BPAY
The Rates Biller code for Bayside Council is 7872. Your 8-digit reference number can be located on the bottom of the rates notice.
Use BPay to pay from cheque, savings or credit card accounts. Go online or use phone banking.
Online
Pay your rates securely online by Visa, Mastercard (a surcharge of 0.68% will apply), or AMEX (a surcharge of 0.62% will apply).
By phone
Call 1300 725 338 to pay your rates securely by Visa, Mastercard (a surcharge of 0.68% will apply), or AMEX (a surcharge of 0.62% will apply).
Direct debit
In order to register for direct debit, you must fill out the application form (PDF, 681.22KB) and return it to us via post or via email to enquiries@bayside.vic.gov.au.
Credit card payments are not accepted for direct debits. For more direct debit information, please refer to the attached service agreement.
If you wish to use a different bank account from the one provided, you will also need to fill out the below form to authorise the change of details.
Direct debit application form and service agreement (PDF, 681.22KB)
Direct debit arrears
If you have arrears on your account then we can assist you with managing the payment of your rates. Please call us on 9599 4444.
Existing direct debits
If you already have a direct debit agreement to pay your rates then your direct debit will continue until you notify us in writing that you wish to cancel the service.
Direct debit dishonours
If you do not have sufficient funds in your account, or your bank advises that the money was unable to be deducted from the account that you have provided us, you may be subject to a dishonour fee. Three consecutive dishonours result in a cancellation of this service and your rates will then be due in full.
If your direct debit is cancelled, you will need to make your payment using any of the alternative payment options.
By mail
Cheque or money order only. Please note, Credit card payments by mail are not accepted.
Bayside City Council
PO Box 27
Sandringham VIC 3191
Australia Post
Pay at any Post office. Note Credit Card payments are not accepted.
Bayside Council Corporate Centre
Payments accepted at the Cashier's Counter are cash, cheque, money order, EFTPOS and credit card (Visa, Mastercard surcharge of 0.57%, or AMEX surcharge of 0.62% will apply).
Opening hours are 8.30am and 5pm Monday to Friday
76 Royal Avenue Sandringham.
Require a rates payment arrangement?
Our hardship policy can be applied to ratepayers who are having difficulty paying rates.
If you are unable to meet a required payment on time, including due to being financially impacted by COVID-19, you can enter into a payment arrangement to suit your circumstances.
You can also call us on (03) 9599 4444 for assistance.