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Report a problem

Let us know about community issues such as abandoned vehicles, illegally dumped rubbish and lost, damaged or stolen bins.

Urgent safety risks

  • For life-threatening emergencies, call Triple Zero (000).
  • For flood, storm and earthquake emergencies, contact the SES on 132 500.
  • For urgent Council facility, drainage, public tree, syringe disposal risks, or offensive graffiti call us (03) 9599 4444

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Need some immediate help from our Customer Service team? Try our live chat service during business hours by clicking 'Chat to us' in the bottom right-hand corner.

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Getting your issues resolved quicker

Using the relevant form from the below list will help us resolve the problem quicker and more efficiently.

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