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Make a complaint

Use this form if you were not satisfied with

  • A service
  • A procedure or practice
  • A staff member's conduct
  • Goods supplied to you
  • A Council decision

Before making a complaint

Please read our complaint handling process.









    Files must be less than 20 MB.
    Allowed file types: gif jpg jpeg png tif pdf doc docx.
    Files must be less than 20 MB.
    Allowed file types: gif jpg jpeg png tif pdf doc docx.
    Files must be less than 20 MB.
    Allowed file types: gif jpg jpeg png tif pdf doc docx.
    Please provide your contact details






    Address details

    Next steps

    You complaint will be lodged and investigated, but you will not receive a response.

    Next steps

    We will contact you via the phone number provided.

    Next steps

    We will review your complaint and send you an acknowledgement outlining:

    • who will be handling your complaint
    • when you can expect a response
    • a reference number to assist with future tracking.

    Next steps

    We will review your complaint and give you a call.

    A written response will be sent once the complaint has been investigated.