In line with Victorian State Government easing of restrictions, our Customer Service Front Counter, Libraries and Gallery have reopened.
Please read our complaint handling process.
You complaint will be lodged and investigated, but you will not receive a response.
We will contact you via the phone number provided.
We will review your complaint and send you an acknowledgement outlining:
We will review your complaint and give you a call.
A written response will be sent once the complaint has been investigated.