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Make a complaint

Use this form if you were not satisfied with

  • A service
  • A procedure or practice
  • A staff member's conduct
  • Goods supplied to you
  • Website accessibility
  • A Council decision

Before making a complaint

Please read our complaint handling process or review out Complaints Handling Policy

What does your complaint most relate to?
Do you want to upload photos or documents?

Allowed file upload: one file only
File must be less than 10 MB
Allowed file types: txt rtf pdf doc docx odt ppt pptx odp xls xlsx ods
Total upload limit per form is 20 MB

Allowed file upload: one file only
File must be less than 10 MB
Allowed file types: txt rtf pdf doc docx odt ppt pptx odp xls xlsx ods
Total upload limit per form is 20 MB

Allowed file upload: one file only
File must be less than 10 MB
Allowed file types: txt rtf pdf doc docx odt ppt pptx odp xls xlsx ods
Total upload limit per form is 20 MB

Please provide your contact details
Would you like a phone call?
Would you like a written response?
How would you like to receive your written response?
Address Details
Use PO box

Next steps

We will review your complaint and give you a call.

A written response will be sent once the complaint has been investigated.

Next steps

We will review your complaint and send you an acknowledgement outlining:

  • who will be handling your complaint
  • when you can expect a response
  • a reference number to assist with future tracking.

Next steps

You complaint will be lodged and investigated, but you will not receive a response.

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