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Set up a direct debit rates payment

You can set up a direct debit payment that allows your rates to be debited from your account on the due date. 

Apply to pay by direct debit or make changes to your current direct debit arrangement by completing the below form.

  • 9 direct debits deducted monthly from 1 October to 1 June 
  • 4 instalments (as noted on your rates notice) 30 September, 30 November, 28 February, 31 May
  • 1 payment deducted on 15 February

If you have arrears on your account, we can assist you with managing your payments. Please call us on 9599 4444.

If you already have a direct debit agreement to pay your account, your direct debit will continue until you notify us in writing that you wish to cancel the service. You can do this by emailing us at rates@bayside.vic.gov.au.

If you do not have sufficient funds in your account, or your bank advises that the money was unable to be deducted from the account that you have provided us, you may be subject to a dishonour fee. Three consecutive dishonours result in a cancellation of this service and your account will need to be paid using any of the alternative payment options listed.

Your details
Details of property for which Rates are being paid
Type out your address
Details of account to be debited
Direct Debit is not available from a credit card
Direct Debit options
Please tick which of the following options you wish to apply to your Direct Debit agreement:
You will only receive an SMS remind for rates payment in full.
Direct Debit Request Service Agreement

Debiting your account.

1.1 By signing a Direct Debit Request, you have authorised us to arrange for funds to be debited from your account. You should refer to the Direct Debit Request and this agreement for the terms of the arrangement between us and you.

1.2 We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request, or we will only arrange for funds to be debited from your account if we have sent to the address nominated by you in the Direct Debit Request, a billing advice which specifies the amount payable by you to us and when it is due.

1.3 If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited, you should ask your financial institution.

2. Amendments by us
2.1 We may vary any details of this agreement or a Direct Debit Request at any time by giving you at least fourteen (14) days' written notice.

3. Amendments by you
3.1 You may change the bank account details, or terminate this agreement by providing us with at least fourteen (14) days' notification in writing: Postal Address: Bayside City Council PO Box 27 Sandringham Vic 3191 Email: revenue@bayside.vic.gov.au Fax (03) 9598 4474.

4. Your obligations
4.1 It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the Direct Debit Request.
4.2 If there are insufficient clear funds in your account to meet a debit payment: (a) you may be charged a fee and/or interest by your financial institution; (b) you may also incur fees or charges imposed or incurred by us; and (c) you must arrange for the debit payment to be made by another method or arrange for sufficient clear funds to be in your account by an agreed time so that we can process the debit payment.
4.3 You should check your account statement to verify that the amounts debited from your account are correct.
4.4 If Bayside City Council is liable to pay goods and services tax ("GST") on a supply made in connection with this agreement, then you agree to pay Bayside City Council on demand an amount equal to the consideration payable for the supply multiplied by the prevailing GST rate.

5. Dispute
5.1 If you believe that there has been an error in debiting your account, you should notify us directly on 9599 4444 and confirm that notice in writing with us as soon as possible so that we can quickly resolve your query. Alternatively, you can take it up with your financial institution direct.
5.2 If we conclude as a result of our investigations that your account has been incorrectly debited, we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
5.3 If we conclude as a result of our investigations that your account has not been incorrectly debited, we will respond to your query by providing you with reasons and any evidence for this finding in writing.

6. Accounts
You should check: (a) with your financial institution whether direct debiting is available from your account as direct debiting.