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Report a missed bin collection

Use this form to report a bin that has not been emptied as part of your normal collection cycle. 

Double check our waste collections calendar to see if your bin was due to be emptied this week

When are bins emptied?

Our waste collection trucks empty bins until 6pm. If your bin hasn't been emptied by 6pm on your normal collection day.

Please wait until after 6pm on your collection day before submitting a missed bin request.

Double check our waste collections calendar to see if your bin was due for collection this week

How long does it take?

We will empty your missed bin within 3-5 working days, so please make sure you leave it out.

Was the bin due for collection today?
Is it currently before 6pm on your collection day?

Collection times changing from 1 July

Bin collection times will vary due to a change in our contractors.

Please wait until after 6pm on the day of your collection before reporting a missed bin.

Your details
Search for your Bayside address
Start typing and select from list, e.g. 1/123 Street Name, Suburb.
Which bin was missed

We are no longer emptying old dark green general waste bins as part of our regular kerbside collection. 

Please request removal of your old bin

Allowed file upload: maximum 3 files
File must be less than 30 MB
Allowed file types: gif jpg jpeg png
Total upload limit per form is 30 MB

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