Request a copy of my rate notice
The 2024/25 annual rate notices were issued Friday 9 August 2024.
If you have not recieved your rates notice, update your rate notice details and a notice will be sent to your updated address, either via post or email.
If your details have not changed then please contact our Rates team on (03) 9599 4444 and we can look into the issue.
Use the below form to request a copy of a rate notice or a history listing for a specific property where you are named on the account.
If your address has changed you will need to update your rate notice details to ensure you receive future notices.
What is the difference between a rate notice and a transaction history listing?
A rate notice is a formal bill we send you each year.
You can request notices as far back as 2013 for a specific property. If you require rates notices from previous years, a charge of $13.50 per notice is applicable.
A transaction history listing is a summary of what was charged and paid for a particular financial year and there is no charge to obtain this.
How will it be delivered?
A copy of your rate notice/history listing can either be mailed or emailed as per your preference for the copy only.
To change the delivery method for future rate notices please update your rate notice details.