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Terms and conditions

Welcome to Bayside Library Service. Your library card opens up a world of ideas, inspiration and information. Membership is free. There is no minimum age (those under 18 years require a signature from their parent or guardian for Full Membership). Join Bayside Library Service.

Now that you have your library card, you can:

  • borrow up to 60 items for 4 weeks (except magazines which can be borrowed for 2 weeks).  
  • reserve up to 15 items
  • book a computer (under 18s require parental/guardian signed approval)
  • book into a range of programs and events
  • access a range of eResources

What happens if I can’t get my item(s) back on time?

All items will be automatically renewed for you twice, unless another customer has reserved it.

You can always keep track of your loans, renew items and due dates via the Bayside Library App.

We understand that accidents happen and items may become damaged, please return the item(s) and let us know so that we can make the necessary repairs.

Please be aware that should an item become overdue by 30 days your account will be suspended.

Does the library charge?

We apply fees:

  • if you request an item from outside the Bayside Library Service
  • when items become lost or damaged
  • other services such as photocopying/printing, lost cards, some training, activities and events.

Please notify us

  • of a change of name, address or email.
  • if you have lost your card

Home Library Service

I understand that Bayside City Council collects my personal information so that the Bayside Library staff and Bayside Library volunteers can perform the activities and functions to provide me with the best possible quality of service. 

These include:

  • Processing my request to join the Home Library Service
  • Selecting items on my behalf
  • Reserving items on my behalf
  • Access to my library card number and PIN to issue the items

WiFi and computer use

As a library member you have access to the library’s public computers for personal use.

We will:

  • ensure computers are maintained for your use
  • maintain multimedia equipment in good, workable condition
  • provide free Wi-Fi

We ask you to:

  • read and accept our Wi-Fi access and use conditions
  • have basic understanding of how to use the computer
  • be aware of your own security and privacy of personal data, including documents sent to printers

Using the internet in the library

Appropriate use of the internet is expected. Inappropriate use includes, but is not limited to:

  • Destruction of, or damage to equipment, software, or data belonging to Bayside Library or others.
  • Display of offensive or inappropriate material. This can include, but is not limited to, pornography, hate sites, gratuitous violence and sites using frequent, highlighted offensive language.
  • Intentional unauthorised copying of copyright-protected material or infringement of licence agreements and other contracts.
  • The violation or attempted violation of any computer network's system security.
  • The violation of the privacy of individuals or entities that are creators, authors, users or subjects of the information resources.
  • Unauthorised monitoring of electronic communications.
  • Inappropriate use of email services, such as spamming or bullying.

Bayside Library Service reserves the right to check any patron's use of its Public Internet Service including a patron's data transmissions both sent and received when any member of Bayside Library Service staff reasonably suspects that a patron is in breach of the Internet Access and Use Conditions.

If such a breach does occur, access privileges may be withdrawn.

Our community commitment

We are committed to providing you with a respectful, safe and comfortable environment.

Bayside City Council has zero-tolerance towards abuse and neglect of children and young people. We are committed to the rights of all children and young people to feel safe and be safe when participating in our organisation’s activities, services and programs.

Our commitment to child safety is supported by all levels of the organisation including Councillors, CEO, Executive Team, people leaders, staff, volunteers, agency staff and contractors.

Unacceptable behaviour, such as harassment, aggression or the use of inappropriate language will not be tolerated in the Library. People who consistently behave in an unacceptable manner may be refused entry to the Library for a specified period.

Bayside City Council (‘Council’) takes all reasonable measures to maintain the material/media on loan in good and workable condition.  However, to the extent permitted by law, it is not responsible or liable for any loss or damage resulting from the use of the material/media.

Council has CCTV in operation throughout the library. However, you are responsible for your personal belongings and reminded to not leave them unaccompanied at any time. Council accepts no responsibility for loss, damage or theft of personal belongings.   

Council collects your/your child’s personal information for the purpose of processing your/your child’s membership application.  We are unable to process this application without this information. If you have any queries or wish to gain access to your information, please contact Council’s privacy officer on 9599 4444 or at