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Support for Bayside residents

We are here to support our residents through the COVID-19 outbreak. 

Council support in your home

We provide a range of services designed to support older residents, or the person you care for, to stay active and independent for as long as possible:

  • Meals and shopping
  • Transport
  • Cleaning assistance
  • Showering and hygiene assistance
  • Safety related home maintenance
  • Respite care.

Our staff adhere to strict health and hygiene guidelines as outlined by the Department of Health. Contact us on 9599 4444 to find out more about these services.


If you have family, friends or neighbours who can shop for you, please utilise their support. 

Family and friends can also help you to order shopping online to be delivered to your door. You can ask that your shopping is left at the door to minimise contact with other people.

We can also shop for you. Contact Council on 9599 4444 to arrange this service.

Never share your bank or credit cards details with strangers.

Online shopping

There are a number of online shopping options:

  • Woolworths online shopping
  • Coles online shopping
  • IGA  or call 1800 018 384

We can also assist you to register for priority online shopping services. Contact us on 9599 4444 for assistance.

Care packages

BayCISS provides emergency relief by offering food parcels and/or vouchers, information, advocacy, casework and referral services to residents experiencing isolation or financial difficulty. Please visit the agency located at 12 Katoomba Street, Hampton East or give us a call on 9555 9910.  Opening hours are 10am to 2pm each weekday.  If you are unable to get through on the phone, you can email or via their website.

Help to stay connected

We can help you stay connected to other local agencies or support services for additional assistance. Avoiding social isolation is an essential part of maintaining our residents’ health and wellbeing. Contact us on 9599 4444 to find out more about these services.

Contact us for support

If you are in need of assistance, Council can help. Call us on 9599 4444 to speak with one of our friendly team.