Administration & Retail Training and/or Mentor Role

The Holland Foundation runs a flexible and supportive office and retail administration training program for long term unemployed, people with disabilities/mental health issues, new arrivals etc., and who are unable to gain “real world” experience in a genuine work (retail/office) environment.

The program is based in our Op-shop in Bentleigh, is open 7 days a week and has a pool of up to 50 trainees (approx. 8-9 per shift.) On site is a Co-ordinator who is a fully qualified Social Worker, Mental Health Specialist Clinician and Workplace Assessment Trainer.

Trainees are taught cash handling, banking, eftpos, office administration, accounts payable/receivable, pricing, display, merchandising, stock control, inventory, customer service, sales and are assisted with resume development, interview techniques and job search skills.

We also partner with a number of schools and provide trainee positions for students who may not be progressing to tertiary studies and need to be job ready.

The program also has a focus on empowering women into leadership/management roles. The program is unique in Australia as trainees are exposed and trained in all aspects of the business and moved to positions of management and mentoring new trainees.

Since opening in March 2013, 787 trainees have been assisted to gain external paid employment and are now off welfare.

We are looking for new Mentors to help guide our trainees to success.