Family Life Volunteer Retail Assistant (Hampton)

Do you love...

• Shopping and chatting to customers?
• Passionate about recycling?
• Or perhaps, looking for a way to connect with others or learn new skills?

We are looking for friendly and enthusiastic volunteers at our fabulous Hampton Op Shop to engage with the community.

If you have a few hours to spare and would like to learn new skills, make new friends, gain confidence to improve your career prospects, then come and join us at the Op shop.

Position Objective 

The Volunteer Retail Assistant helps raise funds to support Family Life’s services by assisting in the day to day operations of the Community Opportunity Shops.

The key responsibilities can include but are not limited to:

• Courteously accept donations from the public
• Sort and clean donations according to processes and procedures
• Replenish stock on the shop floor with merchandise as required
• Provide exceptional customer service to members of the public
• Process payments for the sale of goods
• Maintain a safe and clean working environment
• Demonstrate, understand and apply the Family Life principles

Supervision 

The Volunteer Retail Assistant operationally reports to the Store Manager, or their delegate, who is responsible for assigning daily tasks.

Requirements

• 4 hours per week, days to suit (Monday to Sunday)
• Retail experience preferred, but not necessary
• Enthusiastic and team player
• Strong organisational skills
• Good communication skills and customer friendly attitude
• Punctual and reliable
• Ability to take initiative and know when to take direction
• Ability to work with people of a diverse background and with diverse needs
• Willing to obtain Working with Children Check and undergo a police check (free to volunteers).