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Homelessness in Bayside: Support and ways to help


Council recognises homelessness and insecure housing is a growing issue within the Bayside municipality.  Our Community Services Team conducts outreach to people who are sleeping rough. We can assist to find accommodation and connect rough sleepers to relevant support agencies. The team also works with those who are at risk of homelessness by providing advocacy, case management and practical assistance.


If you are homeless and needing assistance with housing or other support, or if you are concerned for the welfare of someone sleeping rough, please call our friendly Community Services Team on 9599 4444 or email

Local support services

Launch Housing

Victoria’s largest provider of housing and homelessness support services. We provide flexible, specialist services that directly assist thousands of men, women, young people, children and families every year.

Free call 24 hours. Opening Doors on 1800 825 955 - you can visit at 11 Chesterville Rd, Cheltenham


Not-for-profit community charity providing an extensive range of services for community members.

Hampton East Centre
12 Katoomba Street
Hampton East, 3188
9555 6560 or 9555 9910
Open daily Monday–Friday

Ask Izzy

Ask Izzy is free and anonymous. You can search over 360,000 services to find housing, meals, healthcare, counselling, legal advice, addiction treatment and a whole lot more.

Visit Ask Izzy's website

Want to volunteer?

Volunteer to help reduce and eliminate homelessness within the community or post an opportunity.

Search or post opportunities

Five ways you can help

1) Volunteer to help reduce and eliminate homelessness within the community or post an opportunity. Search or post opportunities.

2) Help dispel misconceptions about homelessness by learning the facts, visit Council to Homeless Persons' website. You can share your learnings on social media with the hashtag #mynameisau.

3) Support the call for a fairer housing system for all Australians by signing on to the Everybody’s Home campaign.

4) Offer employment and training opportunities in your business or organisation to give a chance to someone who really needs it.

5) Share your strengths such as expertise, material goods or donations and encourage your friends and family to do the same.

What is Bayside City Council doing about homelessness?

The Housing Strategy Review is investigating ways in which we can support the delivery of affordable housing in Bayside.

On our website we list the organisations that people can contact, whether it be to understand what homelessness is, through to ways to donate time, services, products or money, to help eliminate it.

We are also actively working with all identified people experiencing homelessness, linking them with support services.

If you have any questions or concerns about homelessness in Bayside please call us on (03) 9599 4444.

If you would like to speak to somebody about the My Name Is...Project please call our Community Wellbeing team on (03) 9599 4787.

To find out what our partners are doing to address homelessness please visit their websites:


Supporter Logos including three local LGAs and Council to Homeless Persons

My Name Is...project

Three separate photos of same women in different poses

The My Name Is…Project is a joint initiative of the Cities of Bayside, Port Phillip and Kingston supported by Council to Homeless Persons.

Together with 6 inspiring individuals who have experienced homelessness, we are helping to shine a light on homelessness. We want to confront the stereotypes and stigmas of people experiencing homelessness. It is a diverse and complex issue. The stereotypes and misreporting that surround it are impacting on the steps that can be taken to help eliminate homelessness.

Read the stories

We recognise the critical shortage of affordable housing across Melbourne and support increasing the amount of affordable housing. Affordable housing is a complex issue. All levels of government, federal, state and local have a responsibility in this issue.

The community is also concerned about homelessness and people want to know how they can help. Through the project, we will be drawing attention to the many ways individuals can help.