fbpx Freedom of information | Bayside City Council Go to top of page

Freedom of information

During the COVID-19 pandemic Council continues to process requests for documents under the FOI Act. However, processing times may be impacted due to staff working remotely to comply with government advice. Should you make a submission, our FOI Officer will keep you up-to-date with the status of your request.

The Freedom of Information Act 1982 (the Act), gives you a general right to access information held by State and Local Government agencies.

The Act allows access to documents held, including those about your personal affairs.

You can request that agencies amend or delete incorrect or misleading personal information held about you.

You can request access to any documents held by Bayside City Council, but there are some exemptions under the Act. The more common exemptions relevant to Local Government are:

  • documents affecting personal privacy (such as names, addresses, telephone numbers) - section 33(1)
  • documents relating to trade secrets (putting a commercial business at an unreasonable disadvantage) - section 34(1)
  • documents of copyright status, like plans (building, planning), drawings, photographs - section 23(3)(c)
  • documents affecting legal proceedings (legal advice or opinions) - section 32(1)
  • documents prepared for and used at a meeting closed to the general public (such as minutes, reports) - section 38A.

How to make a freedom of information request

FOI requests should be made using the online form below and accompanied by a non-refundable application fee of $30.10 paid via online credit card facility.

Please contact the Governance Coordinator on 9599 4444 if you would like a printable application form or more information.

Further charges may be imposed to recover, in part, the cost of accessing the required information and for the time spent by Council officers in providing such information. Your request must clearly describe the document(s) being sought and must include your name, address, contact telephone number(s) and in what form the documents are required (e.g. paper copy of inspection only).

If your request relates to the correction or amendment of your own personal information held by Council, you will need to specify how and why you believe the information about you is incorrect, incomplete, misleading or out of date, by providing details of the amendments that need to be made.

The application fee may be waived or reduced in certain circumstances (e.g. for applicants who hold a current health care or pension card - a copy of the relevant card must be submitted along with the FOI request form). Application fees are reviewed on 1 July each year.


  • Application fee: $30.10
  • Search and retrieval of documents: minimum $22.50 per hour
  • Photocopying of documents (black and white): 20 cents per A4 page
  • Supervisor inspection of documents: $5.60 per ¼ hour or part of a ¼ hour.

Please note:

  • No charges apply for requests to correct or amend your own personal information.
  • You will be notified if charges are likely to exceed $50. A minimum deposit of $25 may be required if you want to proceed with the request.

Time frames

Under the Act there is a 30 day timeframe from receiving a valid request to make a decision on whether to release the document(s) and 30 days to make a decision relating to the correction or amendment of personal information. Extensions to this time may be required if third party consultation is required. An extension in time can also be requested if the application is or the request is large and/or complex. You will be notified in writing of this decision.

Appeal and review

When you receive a decision about your request, you will be advised of your rights to seek an internal review of the decision.

For more information,call the Governance Coordinator on (03) 9599 4444.

Freedom of Information Part II Statement

For queries relating to the Freedom of Information Part II Statement (PDF, 1.16MB) please contact the Governance Coordinator on 9599 4444.

Make a Freedom of Information Request

Files must be less than 10 MB.
Total upload limit per form is 20 MB.
Allowed file types: gif jpg jpeg png txt pdf doc zip.

Under the FOI Act 1982, we are required to consult with third parties mentioned in the documents. As part of this consultation, your name may be provided to these parties. Additional processing time will be required to do this.

Your contact details
Please specify
Your address

Select no if you would like to use a PO Box
Postal address

PO Box details

Application fee$30.10
Credit card surcharge - 0.62%
This payment form accepts Visa and Mastercard

Please note that your payment may not be updated until the following business day and that Visa or MasterCard payments will be subject to a 0.62% surcharge.